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Preparation Tips

Being prepared before an outage can help keep households safe, informed, and comfortable during service interruptions.

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Before an Outage

Take these steps to prepare before an outage occurs.

Build an Emergency Kit

Keep essential supplies in an easily accessible location.

Keep Devices Charged

Charge mobile phones, tablets, laptops, and backup battery packs whenever severe weather is expected.

Protect Your Home

Protect sensitive electronics from power surges by plugging them into surge protectors.

Plan for Extreme Temperatures

Power outages can impact heating and cooling systems.

Plan for Medical Needs

Customers who rely on electrically powered medical equipment should have a backup plan.

Don’t Forget Pets

Include pets in emergency planning.

Keep Vehicle Fueled

Maintain at least a half tank of fuel during severe weather seasons.

Know Your Family's Plan

Discuss emergency procedures with everyone in the household.

Prepare Alternative Lighting

Keep flashlights, and extra batteries in easy-to-find locations.

Stay Informed

Sign up for outage alerts and monitor local weather forecasts during severe weather events.

More ways we can help

During an outage

Tips to help you stay safe and comfortable while the power is out.

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After an outage

Steps to take after power has been restored.

View tips →

Generator safety

Use generators safely to protect your home and loved ones.

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Stay informed

Get outage alerts and important updates sent to you.

Sign up for alerts (customers) Sign up for alerts (friends & family)